Refund policy

At SirenShimmer, we are dedicated to making every customer’s experience as flawless and radiant as our nails. 💅🏼✨
Need assistance? Contact us at sirenshimmer@gmail.com — we're always happy to help.

---

💖 All Sales Are Final

Due to the handmade nature of our products and for hygiene reasons, we do not accept returns or exchanges for:

• Change of mind

• Wrong size or style selection

• Personal preference

Please carefully review your order and consult our Size Guide before placing your order. Your understanding helps us maintain our commitment to health, safety, and quality craftsmanship.

---

🚨 Damaged or Incorrect Items

If your order arrives damaged or you received the wrong set, we are happy to assist you.
Please contact us at sirenshimmer@gmail.com within 3 days of delivery, and include:

• Your order number

• Clear photos of the damaged or incorrect item

• A brief description of the issue

We will evaluate the situation and offer a replacement or refund where appropriate.

---

💳 Refunds (If Approved)

If your refund request is approved, the amount will be issued to your original payment method within 5–7 business days. You will receive an email notification once the refund has been processed.

---

🕒 Cancellations

Orders can only be cancelled within 12 hours of purchase. After that, production may have already begun, and we will not be able to cancel or modify your order.

---

Thank you for supporting Siren Shimmer — every set is crafted with love and care, just for you. 💌

We prioritize your satisfaction and will always ensure that your shopping experience with us is as delightful as possible.